In this post our in-house legal eagle, Luc, shares his thoughts on the 2013 Registrar Accreditation Agreement (RAA). This is the contract that forms the basis of the relationship between ICANN and its accredited domain registrars. If we want to offer new gTLDs to our customers, signing this contract is mandatory. The RAA ensures that all registrars play by the same rules, but in some cases we feel that customer' privacy could be compromised. Let's see what Luc thinks...

Shared access is a feature we offer that allows others, chosen by you, to access your EuroDNS account. You can give each person or group a different level of access so they can perform tasks designated by you. Whilst you, as manager, maintain overall control. In this post I'll explain the advantages of shared access and how to set it up...

The Internet is about to change radically with the introduction of over 1000 new domain extensions. While it's probably good news for customers, and will create more choice and increased competition in the domain market. It's undeniably good news for domain registries and internet super-brands, giving them a one-off opportunity to capture the next .COM.

From April 6 to 11, 2013 the ICANN community held its quarterly meeting in Beijing, China. Our legal eagle, Luc, was amongst the 2500 participants who attended this meeting; on his return he summarised the highlights of the event...

Allow me to introduce myself; I'm the kind and considerate registrar sending you an email reminder to renew your domain name before it expires. I'm the concerned registrar warning you that your trademark domain name is about to be registered by another company. I'm only trying to help… or am I?